Urgent Appeal: NOVAS needs a new Street Outreach Van

NOVAS is urgently appealing for public support to fund a new Street Outreach van to continue serving some of the most vulnerable people in Limerick City. 

Since 2010, the NOVAS Street Outreach service has operated every single night at 7.30pm on Upper William Street, providing hot meals, toiletries basic first aid, sleeping bags, and emotional support to people experiencing homelessness, rough sleeping, and extreme poverty. 

The service, which receives no government funding, is completely volunteer-led and relies entirely on fundraising and food donations. This year alone, NOVAS has already served over 18,250 meals through the outreach van. 

However, the van — purchased second-hand in 2020 — is now eight years old and has become increasingly unreliable. With wear and tear from daily use, it is struggling to meet growing demands. In recent years, the service has seen a significant rise in the number of people seeking help, with up to 50 people a night relying on it for basic needs and human connection. 

“The van is essential for transporting food and supplies, but it is becoming unreliable. At times it won’t even start.” says Street Outreach Volunteer Abdulaziz.  

“The van is also quite cramped, especially when we are carrying a full load of food and equipment. A larger van would allow us to transport more supplies, serve more people, and work more efficiently, particularly during bad weather or on very busy nights.” 

NOVAS is now seeking to raise €65,000 to purchase and custom-fit a new outreach van and cover operating costs for the year ahead. So far, €21,500 has been raised, but the organisation still needs to raise €43,500 to reach its goal. 

A new, custom-fitted van would allow NOVAS to: 

  • Transport larger quantities of food
  • Improve safety and comfort for volunteers
  • Deliver services more efficiently and consistently
  • Better meet the complex needs of those it supports

How You Can Help 

We are calling on the community to help keep this vital service on the streets. 

“Your donation directly fuels our ability to be there — every night — for those with nowhere else to turn. Please help us reach our target and keep this essential service running.” 

Donate here

Fostering relationships and inclusion: A story of love, support and community

Meet Lorraine and Dennis, who first crossed paths seven years ago. Like any couple, they share inside jokes, support each other through challenging days, and dream about their future together. What makes their story special is how our team at Forge Park (Kerry Disability Service) has supported them individually and as a couple, helping them build the skills and confidence needed to live fulfilled lives and maintain a thriving relationship.

The team at Forge Park remains committed to providing continued support for Lorraine and Dennis’s relationship, ensuring they both experience a meaningful and fulfilling partnership. We understand that relationships can present unique challenges for individuals, requiring patience, understanding, and support approaches.

Building Individual Identities within Partnership

Supporting Lorraine and Dennis involves giving respect, communicating clearly and patiently, and providing empowerment-focused assistance that helps them build strong individual identities within their relationship. While Dennis lives in the community and receives individual support from NOVAS, he spends weekends with Lorraine at her residential home in Forge Park.

Both partners regularly communicate their needs to their keyworkers, who help them navigate various relationship situations. When weekend visits presented some challenges due to their unique individual needs, our team worked collaboratively with the couple to explore their wants and requirements in a supportive environment where questions and concerns were always welcome.

Creating Solution Together

Through open dialogue and careful planning, we developed strategies to help both Lorraine and Dennis better manage their shared weekend time. This included important work around boundaries and consent—fundamental aspects of any healthy relationship.

Dennis brings his love of walks, conversations, radio, and gardening to the relationship, along with his wonderful sense of humour and hearty laugh. Lorraine values her privacy and has a passion for music and dancing. She takes pride in styling her own hair and has a particular fondness for anything in baby pink. Together, they enjoy sharing drinks and takeaways during their weekend time.

Combating Loneliness through Connection

Investing in their relationship addresses a significant challenge facing many people of our services: loneliness. This partnership has a profound positive impact on both individuals’ mental health, social connections, and overall quality of life.

Recently, Lorraine and Dennis celebrated Lorraine’s birthday—a truly special day that highlighted the joy their relationship brings to their lives. Looking ahead, they’re excited about upcoming “date days,” a new initiative we’re introducing to facilitate healthy relationship development through community engagement.

Abdulaziz’ Story – Street Outreach Volunteer

I started volunteering with the Street Outreach Team during my college work placement with NOVAS and have continued to volunteer as well as working full time with NOVAS in McGarry House as a project worker.

I have always had a passion for helping vulnerable people. During my placement with NOVAS, I saw first-hand the difference that support can make for someone in crisis. It was this experience that inspired me to continue volunteering for my community.

I believe that every person deserves dignity, compassion and support, especially during difficult times.

A typical night as street outreach volunteer starts at Brother Russell House, where a volunteer driver brings the outreach van to our meeting point on William Street. We prepare hot meals and drinks before people begin to arrive.

There is normally a big turnout. We serve dinners donated from Greenhills Hotel or other donors, along with bags of fruit, sandwiches, soup and bread, and flasks of tea and coffee. We also take time to talk to people. Clients often build strong relationships with us as volunteers and staff. They begin to trust us and feel safe confiding in us. It’s quite common for people to open up about struggles they’re facing with their mental health.

One experience that stands out to me was when we helped a man who had been sleeping rough for weeks during the freezing weather. He had lost contact with his family and didn’t have any ID or access to support services in Limerick.

That night we gave him hot food and a sleeping bag. Over time we supported him in reconnecting with services and securing emergency accommodation through NOVAS.

It was a powerful reminder of how vital these outreach efforts are for people in extremely vulnerable situations.

We currently need a new van. The van is essential for transporting food and supplies, but it is becoming unreliable. At times it won’t even start.

The van is also quite cramped, especially when we are carrying a full load of food and equipment. A larger van would allow us to transport more supplies, serve more people, and work more efficiently, particularly during bad weather or on very busy nights.

NOVAS help a lot of people through their work and I wanted to be a part of it.

I have recently accepted a place on the Community and Addiction Studies – BA (Hons), Level 8 degree at the Technological University of the Shannon (TUS). I will begin my studies this September. While pursuing my degree, I will continue working and volunteering with NOVAS. I am proud to stay involved with the community and support those experiencing homelessness.

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