Housing
At NOVAS, we believe that housing is a fundamental human right — and a critical part of the solution to ending homelessness. Without a safe, secure home, individuals and families cannot begin to rebuild their lives, access supports, or plan for the future.
What We Offer:
- Social housing tenancies for individuals and families exiting homelessness
- Supportive housing models tailored to people with mental health, addiction, or health challenges
- Collaboration with local authorities to deliver sustainable housing outcomes
- Tenant Engagement Programme to support our tenants and act on the feedback they give us to provide a better tenant experience.
NOVAS believes in housing first, not housing only. That means providing safe, secure homes alongside wraparound supports that empower people to move forward with dignity, stability, and hope.
We are an active member of the Irish Council for Social Housing (ICSH) and a register Approved Housing Body (AHB) Registration number AHB-02763. NOVAS is compliant with the standards outlined by the Approved Housing Body Regulatory Authority (AHBRA).
Our aim is to provide housing in a sustainable way to empower families and individuals to live happily and peacefully in their forever homes or to provide a pathway to assist in the exit from emergency accommodation.
Becoming a NOVAS Tenant
Tenants are referred for allocation to new NOVAS Social Housing Units through our partners in the relevant Local Authority. If you require housing, please contact your local authority to ensure you are registered on the housing list.
NOVAS Tenants
Once a NOVAS tenancy has been allocated to a Tenant our Tenant Services Team will support you with a
- Tenant Induction to show you how to use the facilities in your new property
- Explain your rights and responsibilities as a tenant in your tenancy agreement
- Provide you with a copy of your Tenant Handbook with lots of useful information
- Make arrangements for rent collection
- Invite you to participate in local tenant meetings to give feedback
- Invite you to participate in our Tenant Satisfaction Survey
- Send you our helpful Tenant Newsletter
- Support any requests you have for repairs or maintenance in your property
- Support you to access other services that can support your individual needs
Contact the NOVAS Tenant Services Team
Senior Tenant Services Manager
Eavan Magner
eavan.magner@novas.ie
Phone 086 201 0074
Tenant Engagement Manager
James Ledwith
james.ledwith@novas.ie
Phone 083 476 3468
Housing Officers
Dublin Area: Pamela Dempsey
pamela.dempsey@novas.ie
Phone 086 603 8112
Mid West and South West Area:
Deirdre O’Connell
deirdre.oconnell@novas.ie
Phone 086 201 0077
David O’Connor
david.oconnor@novas.ie
Phone 086 036 2184
Tenant Handbook
We understand that moving into a new home can be an exciting but stressful time and we hope that this handbook will answer any questions you have about your tenancy and the services provided by Novas Homes.
Tenant Newsletter
Have a look at our latest Tenant Newsletter, learn more about our Housing Team and see the results of the latest Tenant Survey.
