Advice & Information
Providing advice and information for people who are at risk of or experiencing homelessness
Emergency Contact Details
If you require assistance during the Christmas period, our in-person, out-of-hours service is available from 12:00pm to 4:00pm, from 24 December to 1 January. Normal working hours will resume on 2 January.
Our freephone emergency helpline will operate 24/7 during this period – 1800 606060
If you are seeking emergency support or accommodation, please contact your local authority. For out-of-hours support:
- Dublin: Central Placement Service on 1800 707 707
Our Street Outreach Van operates nightly at 7:00pm from Upper William Street, Limerick. The service provides hot meals, toiletries, basic first aid, sleeping bags, and emotional support to people experiencing homelessness, rough sleeping, and extreme poverty.
Our drugs and recovery services are open each day over Christmas, except Christmas Day.
Are you homeless or at risk of homelessness in Limerick City and County?
Limerick Homeless Action Team (LHAT) – 061 557051
Contact the Out of Hours Service – 1800 606060
Are you homeless or at risk of experiencing homelessness in Dublin City and County?
Contact the Central Placement Service (CPS) – Freephone: 1800 707 707
Email: homeless@dublincity.ie
Available Monday to Friday 2.00pm – 2.00am, weekends & Bank Holidays 10.00am – 2.00am
Are you currently homeless?
Contact the housing or homeles section of your local authority.
Here is a list of all local authorities: Find my local authority
Are you at risk of losing your tenancy?
The Residential Tenancies Board ensure a fair rental sector in Ireland. Phone lines are open Monday and Friday from 9am to 5pm. Call 0818 303037 or 01 7028100. Visit the Residential Tenancies Board website.
Threshold provides independent advice and advocacy to people experiencing housing problems. Phone lines are open Monday to Friday 9am to 9pm. Freephone Helpline: 1800 454 454. Visit Threshold’s website.
If you require further information for you or a loved one, please reach out:
Contact Details
NOVAS Head Office,
87 O’Connell Street,
Limerick