In the latter months of 2021, there were significant rises in the number of people becoming homeless, with subsequent demand for services. Throughout the year, NOVAS supported 5,978 people, an increase of 5% from the previous twelve-month period.

For the first time ever, NOVAS supported just under 6,000 people in 2021. Single adults found it very difficult to secure long-term tenancies, as availability in the private rented market continued to contract. As a result, they spent long periods of time stuck in emergency accommodation.

“DIAL helped me get back into education, the staff in DIAL made sure that I had everything I needed.”